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Shipping Policy

A legal disclaimer

Holy Smokers Shipping Policy

Last Updated: 11/10/2025

1. Introduction

At Holy Smokers, we aim to deliver your BBQ sauces quickly, safely, and reliably. This Shipping Policy explains how we process and ship orders, applicable costs, delivery timelines, and other important details so you know what to expect.

2. Order Processing Time

Orders are usually processed within 1–3 business days after payment confirmation. During peak seasons or promotional events, processing times may be longer.

3. Shipping Methods and Delivery Times (UK)

We offer the following shipping options within the United Kingdom:

  • Next Day Delivery by Evri: Delivered the next day. Cost: £9.99. Free for orders over £50.

  • Express Delivery (48 Hours): Delivered within 48 hours. Cost: £7.99. Free for orders over £50.

  • Standard Delivery: Delivered within 3–7 days. Cost: £4.99. Free for orders over £50.

  • Free Shipping: Delivered within 5–10 days. Cost: Free.

Please note: Delivery times are estimates and may vary due to circumstances beyond our control.

4. Shipping Costs

Shipping fees depend on the method selected and your delivery address. All costs are clearly displayed at checkout before payment.

5. Order Tracking

Once your order is shipped, we will provide a tracking number via email so you can monitor your package’s progress.

6. Risk and Title

Risk of loss or damage to products passes to you upon delivery to the address you provided. It is your responsibility to ensure the delivery address is correct and accessible.

7. Service Interruptions

We are not liable for delays caused by events beyond our control, including but not limited to severe weather, courier strikes, or unforeseen disruptions.

8. Shipping Restrictions

Currently, we ship to addresses within the UK and selected international locations. If your country is not listed at checkout, please contact us for assistance.

9. Contact Us

If you have any questions or issues regarding shipping, please contact our customer service team:

Holy Smokers
Email: teamholysmokers@gmail.com

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