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Terms & Conditions

Terms & Conditions 

Holy Smokers Terms & Conditions

Last Updated: 11/10/2025

Welcome to Holy Smokers. By using our website, purchasing our products, or booking our services, you agree to these Terms & Conditions (“T&C”). Please read them carefully before making a purchase or booking.

1. Introduction

Holy Smokers (“we,” “us,” or “our”) produces and sells BBQ sauces, hosts events, and provides catering services. These T&C apply to all visitors, customers, and users of our website.

2. Eligibility & Website Use

  • You must be at least 18 years old, or have parental/guardian consent, to make purchases or book events.

  • You agree to use our website only for lawful purposes and not engage in fraudulent or harmful activities.

3. Product & Event Information

  • We aim to ensure all product descriptions, event details, images, and prices are accurate, but errors may occur.

  • Product and event availability may change without notice, and we may limit quantities or bookings per customer.

  • All products comply with UK food safety regulations.

4. Orders & Payment

  • All orders and event bookings are subject to acceptance and confirmation by Holy Smokers.

  • We accept card payments, including debit and credit cards.

  • Payment must be completed in full before products are dispatched or events are confirmed.

  • Prices are displayed in GBP (£) and may include applicable taxes, shipping, or service charges.

5. Shipping & Delivery

  • Estimated delivery dates are provided for convenience and are not guaranteed.

  • Shipping rates, timelines, and restrictions are detailed in our Shipping Policy.

  • Risk of loss passes to you once the product is delivered to the provided shipping address.

6. Returns & Refunds

  • Returns are accepted in accordance with our Returns Policy.

  • Sauces must be unopened and undamaged to be eligible for a refund or return.

  • Opened or damaged products cannot be refunded or returned and will be sent back to the customer.

7. Intellectual Property

  • All website content, product designs, logos, branding, and event concepts are owned by Holy Smokers or used under license.

  • You may not copy, reproduce, distribute, or use any content without our written consent.

8. Promotions & Discounts

  • Promotional offers are subject to change or withdrawal without notice.

  • Discounts may not be combined unless explicitly stated.

9. Limitation of Liability

  • To the fullest extent permitted by law, Holy Smokers is not liable for indirect, incidental, or consequential damages arising from the use of our products, services, or website.

  • Our total liability for any claim is limited to the amount paid for the relevant product or service.

10. Changes to These Terms

  • We may update these T&C at any time by posting a revised version on our website.

  • Continued use of our website, products, or services after changes constitutes acceptance of the updated terms.

11. Governing Law

  • These T&C are governed by the laws of England and Wales, and any disputes will be resolved in the courts of England and Wales.

12. Contact Us

For any questions regarding these Terms & Conditions, please contact:

Holy Smokers
Email: teamholysmokers@gmail.com

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